FAQs

Real quick, when will my card be charged?

Credit Cards are charged once the order is placed.

 

Uggh, I can't find it, where do I enter the Promo code?

Promo codes are entered at Checkout, just before Order Total.

 

Do you ship internationally?

Unfortunately, we do not ship internationally.  The process to ship raw honey internationally is ungodly! 

 

I am so excited! How long will it take for my order to arrive?

Orders ship with in 3-5 business days, and may take between 4-7 days to arrive with USPS.

 

I'd like to know where my order is, how can I track it?

You will receive an email with tracking information once your order has shipped.  Please visit USPS Tracking and enter your tracking information to track your package.

 

I'd love to give Siika as a gift, do you offer Gift Cards?

Yes!  Gift Cards can be purchased here.

 

For some reason, I have reservations about my order, do you offer exchanges or returns?

Please contact us at heythere@siikaherbandhoney.com if you are not satisfied with your purchase and we will work to resolve the issue.

 

I love Siika so much, do you offer wholesale?

Thank you!! Because of the unique, handmade nature of our products we do not offer wholesale.